GET IN TOUCH
First your needs
Then thoughtful care
Choose the right starting point and let your butler help with what comes next.
HOUSEKEEPING
Arrange a cleaning visit
Regular, deep and post-renovation cleaning, with optional additional care.
Tell us what you needRESIDENTIAL MANAGEMENT
Discuss residential management
Residential management, periodic inspections and bespoke arrangements.
Arrange a private consultationDIRECT CONTACT
Speak to us
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Unit 1603, 16/F, The L. Plaza
367–375 Queen’s Road Central, Sheung Wan, Hong Kong
Office hours
Monday–Friday 09:00–18:00
Saturday 09:00–13:00
Closed Sundays and public holidays; urgent enquiries via WhatsApp.
Service hours: daily 08:00–20:00, including weekends and public holidays.
FREQUENTLY ASKED
Before you book
Choose the care you need, then confirm the details with your butler.
How is service continuity maintained if a team member changes?
Your dedicated butler coordinates the handover using your household dossier, work checklist and service standards, with staffing confirmed before the visit.
Can you care for stone, artwork and leather furniture?
We assess the material and condition before agreeing a suitable approach. Specialist care or coordination is assessed and quoted separately.
How do you look after an unoccupied home?
We inspect, ventilate, care for and report on the home according to your plan. Access permissions and incident procedures are agreed before service starts.
How is my privacy protected?
No photographs are taken without authorisation. Authorised records are limited to service needs. Access, keys, restricted areas and permitted information use are agreed in advance.
How is a bespoke plan created?
Your butler reviews the area, materials, condition, household preferences and frequency before agreeing scope, arrangements and price.
Should I choose a single visit or ongoing care?
Choose Housekeeping for a defined cleaning visit. Choose residential management for ongoing inspections, care and one point of contact.
What is distinctive about NANLUXE Housekeeping?
Work is arranged around materials, household preferences and privacy requirements, with checklist-based inspection and a report after each visit.
Can you manage my home while I am overseas?
Yes. We first agree the owner’s authorisation, access arrangements, point of contact and reporting process, then work to the chosen plan.
Can I move from a single cleaning visit to residential management?
A management plan can be assessed when needed, carrying forward agreed records and preferences. A single cleaning visit does not require a long-term contract.